How do I register for the Patient Portal? Make a quick and easy payment online using the QuickPay Portal. We will provide a copy or a summary of your health information, usually within 30 days of your request. If you have any basis for recovering damages from the Practice Entities or its affiliates or vendors, you can only recover direct damages up to $10. Posting of information to your Patient Portal account is at the sole discretion of your individual physician(s). Give clinicians and patients the support they're looking for with streamlined, flexible experiences that work the way they do. Tools and resources that support building apps and the interfaces to support them. A link to reset your Patient Portal password has been sent to. You will be notified if your Patient Portal service is discontinued. You understand that Patient Portal provides you with online access to some clinical information about you. You are using an outdated browser that is not supported on the Patient Portal. How do we typically use or share your health information? After confirming this, try again after waiting for a few minutes. We may share data with business associates working on our behalf to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. We can use and share your health information to bill and get payment from health plans or other entities. By using Patient Portal, you also consent to all of the terms and conditions described in the Privacy Statement. We're using athenahealth to help you access your health information for different doctors' offices with just one email and password. We were unable to save your data. Note: This feedback form is NOT for medical questions or advice. We may charge a reasonable, cost-based fee. . Please try again. To register for the Patient Portal, click the, To sign in to the Patient Portal, click on the, We have made our sign-in process easier. You may opt-out of receiving these calls on the "Contact Preferences" page, located under the My Profile tab. Let us know in writing if you change your mind. By accepting these terms and conditions, you certify that you are authorized to open or access the account you are requesting and that all information you have provided to us is true and correct to the best of your knowledge. Select your provider, office location, and your preferred time of day and days of week. We may share data with business associates working on our behalf to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. Example: We use health information about you to manage your treatment and services. The Patient Portal (the " Portal ") is an Internet service, powered by athenahealth, Inc. (" athenahealth ", " our ", " us ", or " we "), which allows patients and other authorized users to coordinate and manage their medical care with their health care providers. The Patient Portal (the " Portal ") is an Internet service, powered by athenahealth, Inc. (" athenahealth ", " our ", " us ", or " we "), which allows patients and other authorized users to coordinate and manage their medical care with their health care providers. How do I manage my saved credit and debit cards? What should I do when I get the following error, Something went wrong It looks like there was a hiccup on our side, and were unable to log you in. When you click the. For information on the Covid-19 vaccine: https://healthcare.ascension.org/COVID-19/Covid-Vaccine. Click the Visit Web Portal button and an external browser window will open with you logged into your Patient Portal. No, the athenaPatient app does not currently have all the same functionality as your Patient Portal. Click the Accounts icon in the lower right navigation bar. What is the feedback form, and how do I use it? For your safety and security, your session is about to be logged off due to inactivity. Meet the experts helping us reshape healthcare. Select the patient statement you would like to view. When you click the. We will say "yes" to all reasonable requests. The Patient Portal is provided on behalf us and our physicians, employees, managers, officers, directors, agents, and representatives and powered by athenahealth, Inc. (all of the foregoing, collectively, the "Practice Entities"). The Patient Portal (the " Portal ") is an Internet service, powered by athenahealth, Inc. (" athenahealth ", " our ", " us ", or " we "), which allows patients and other authorized users to coordinate and manage their medical care with their health care providers. This is because all messages that you send and receive in the Patient Portal are part of your medical record. Therefore, use of Patient Portal may not be appropriate if there is sensitive information that you want to discuss directly with your healthcare provider. Why is the athenaPatient app only available to patients of specific customers right now? This information is used by us for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of Patient Portal. To the extent required by applicable law, we will also attempt to notify you by email or other method when we make material changes to this Policy. To prohibit unauthorized access, all medical information is stored behind our firewall in our electronic medical record system. Were investing time, resources, and a lot of heart in pursuit of helping to create a healthier future for everyone. We typically use or share your health information in the following ways. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Patient Portal services. To the extent required by applicable law, we will also attempt to notify you by email or other method when we make material changes to this Policy. You need to select the Accounts icon in the lower right navigation bar. Just look for the Patient Portal link and click on it to be taken to the Patient Portal welcome page. All content included in Patient Portal and on all of our, including, but not limited to, text, photographs, graphics, button icons, images, artwork, names, logos, trademarks, service marks, and data ("Content"), in any form, are protected by U.S. and international copyright and trademark law and conventions. Can I access appointments, messages, and/or test results for family members or others I may be caring for? You are responsible for viewing and abiding by the terms and conditions of use and the privacy statements of the other websites. We are not required to agree to your request, and we may say "no" if it would affect your care. To register for the Patient Portal, click the, To sign in to the Patient Portal, click on the, We have made our sign-in process easier. This secure connection utilizes industry standard Secure Socket Layer (SSL) encryption to ensure secure data transmission as well as server-side digital certificate authentication. The Patient Portal is provided on behalf us and our physicians, employees, managers, officers, directors, agents, and representatives and powered by athenahealth, Inc. (all of the foregoing, collectively, the "Practice Entities"). We secure your personal information from unauthorized access, use or disclosure. Below you will find answers to commonly asked questions concerning the website. The portal is not intended to replace a physician's office, nor does it provide full revenue cycle management. You have given us your consent to share or use information about you; We believe that we need to share information about you to provide a service that you have requested from us or from your health care provider/ our Clients; We are complying with laws or responding to lawful requests and legal process or responding in an emergency situation; We believe it is necessary to protect our rights and the security of our Portal, or the rights of our customers or partners, or to avoid liability or violations of the law; or. How do I know which providers share data (appointments, messages, test results, etc.) A link to reset your Patient Portal password has been sent to. The Portal does not respond to web browsers' Do Not Track signals. If your healthcare provider uses athenahealth products, there are a few ways you can create an account with us to access your Patient Portal. If your practice does not allow online appointment scheduling, you can request an appointment by sending a message to your provider. Please update your browser to continue using our site securely. Clicking Feedback will bring you to a survey form where you can leave feedback. Please notify us immediately if you believe the security of your Portal account may have been compromised. We will not retaliate against you for filing a complaint. We have implemented technical, administrative, and physical safeguards, which are designed to protect your information from unauthorized use and access. If you don't agree, don't use the Patient Portal. This is to ensure that its providing the best quality experience possible before distributing it more widely. We must follow the duties and privacy practices described in this notice and give you a copy of it. If you have any specific questions about this policy, please contact us at consumerprivacyrequests@athenahealth.com. PLEASE NOTE: The terms set forth below apply to your use the Patient Portal (Portal) identified in this Privacy Policy. You understand that while connected or attempting to connect to a healthcare institution's system, the healthcare institution may collect, store, process, maintain, upload, sync, transmit, share, disclose, and use certain data and related information, including information or data regarding the characteristics or usage of your device, system and application software, and peripherals as well as your personal information, location data, and other content. Messages you send or receive via Patient Portal may become part of your permanent medical record at the sole discretion of your physician. Please click OK to continue your session. It is at your provider's discretion to make test results available. It is at your provider's discretion to make test results available. We typically use or share your health information in the following ways. To do this, you must create a password for your account by clicking the. We are required by law to maintain the privacy and security of your protected health information. THE PRACTICE ENTITIES MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF ITS SITES, OR THE CONTENT, PRODUCTS, OR SERVICES INCLUDED THEREIN. We are committed to protecting the privacy of the information you send and receive through Patient Portal, and will only collect and use such information as permitted under the Patient Portal Privacy Statement, which can be found online within Patient Portal. Any questions, complaints, or claims related to any product should be directed to the appropriate third party. Build stronger patient relationships while improving the experience for everyone with self-management tools, improved patient communication, and reduced administrative work. We can use your health information and share it with other professionals who are treating you. If you pay for a service or health care item out-of-pocket in full, you can ask us not to share that information for the purpose of payment or our operations with your health insurer. This will bring up a list of all the test results you have received. By agreeing to these terms and conditions, you acknowledge that you are at least 18 years of age, or legally emancipated, and that you are requesting access to Patient Portal. Deliver quality care more easily with customizable documentation templates, automatic patient record sharing, and the ability to practice when and where its convenient. On the Medical Forms page, you will see a note indicating this requirement, along with a link to download this program for free. Click the desired message in your inbox to read the message. Where can I fill out medical forms before my appointment? In this case, the athenaPatient app will show all data for all persons you are authorized to access and view. How do I manage my saved credit and debit cards? Please try again later. We may say "no" to your request, but we'll tell you why in writing within 60 days. Example: We give information about you to your health insurance plan so it will pay for your services. This privacy policy (the Policy) describes the practices of the Portal with regard to information about you that we obtain through your use of the Portal. As described above, the information we collect through the Portal is HIPAA protected health information or otherwise covered by the California Confidentiality of Medical Information Act. Accomplish meaningful clinical work on the go from your mobile device.