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\n<\/p><\/div>"}, https://www.instacart.com/help/section/360007902831. Tap the plus or minus symbol to increase or decrease quantity. Here's how it works. "INSTACART provides no restitution for the Shopper even with proof of their delivery, item, etc. Click Add Promo or Gift Card. Watch the time frame of how far out you'd like your order to be delivered. Search for specific items or browse by department. Either use the search box at the top of the Instacart Home page for the store, or use the search box at the top of the Search tab. Type your item name and see if a product matches, just in case. Tracking your order in progress. You can customize colors and add your logo to the top of the page. Scroll to the bottom of the delivery screen and tap Chat with shopper. 2. Then tap, for EBT SNAP-eligible items after checkout on the, Enter the amount you want to charge to your EBT card. In your cart, click Preferences on the item you want to add replacement instructions. So I guess you just have to have most of your order ready before you reserve a slot. On the instant cart side they don't let you add more than $200 to the initial order. These images are intellectual property of someone else, and Instacart will re-use them if necessary if they find it necessary to add the item to the database once found. Note certain items, such as alcohol, may not be added after your order is placed. When your personal Shopper begins working on your order, you'll see a message in the Instacart app. The delivery screen includes an estimated time of arrival and a map you can tap to follow the drivers progress. Note certain items, such as alcohol, may not be added after your order is placed. Shopper pays the bill through Instacart's prepaid debit card which is accepted at the grocery store. I have an order for delivery tomorrow. Scroll down to Your preferences and click Other options, or Approve. They can also decline orders with a low tip. ). Tap the order you want to update. Curbside Pickup is a service (free for Plus Members) that lets you shop your club and pick up your order, all without leaving your car. Tap the "Rate Order" button at the bottom of the screen. . For best results, download the latest version of the Instacart. Either one will work. When its time for delivery, youll see a message in the Instacart apps order screen. Items may be out of stock. Click Cart in the top right. Begin typing to search, use up and down keys to navigate, enter to select. App Store is a service mark of Apple Inc. Android, Google Play and the Google Play logo are trademarks of Google LLC. Add a delivery address and payment information, then place your order. Instacart allows you to bookmark items for later purchasing, if you want to. I ordered a few things last week and I couldnt add them! Learn how to implement the APIs with tutorials, how-to guides, and API . Need to give your driver last-minute delivery instructions? even though it may not be. Please note: If your gift contains alcohol, you must show a valid ID at delivery. When youre ready to check out, go to your cart and select the green, if you dont have an Instacart account yet, If you have items in your cart from more than one store, you must choose a separate delivery window for each store. When it's time for delivery, you'll see a message in the Instacart app's order screen. Add it to your cart by selecting +Add or Add to Cart. If you add any items to an in-progress order, it automatically charges to the credit or debit card you entered at checkout or that you have on file. They offer no department, resource, phone number or other, for us to dispute these issues. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. (If you have notifications turned on, youll get an alert as well.). When your personal shopper begins working on your order, youll see a message in the Instacart app. If you'd rather review the items via the item's page itself (not in the search page), you can tap the units switch in the bottom left corner, then tap "Add to Cart". % of people told us that this article helped them. Sign up for Instacart or log into your existing account. When searching for replacement items, look for EBT under the price of each item to know if it is EBT SNAP-eligible. This is the default option for when items arent available. To add a tip during checkout. Once you place your order, Instacart will connect you with a personal shopper in your area to shop and deliver your order. The Order Status page is a browser-based page where your customers can see real-time updates while their orders are being fulfilled. You can log in with your email and passcode, or using Facebook or Google-connected login. page to review your items and add any instructions, Item instructions carry over to future orders. You can view your favorites under the Buy It Again category on a stores homepage. However, if you decide to tap the item to open the product's page, you'll find the two quantity and ""Add to Cart" buttons at the bottom of the screen for additional details. Use the search box in the app or on the website. On the website At the top left, click the 3 horizontal lines; Click on an order to view its progress; Tracking your delivery in progress. Although commonly used for special items not currently available at delis, seafood bars, and butcher counters, special requests can come from anywhere in the store. Adding a photo is optional but can help your shopper find the item. Tap the item you want to edit. Contact our dedicated Senior Support Service if you need help getting started or with an existing order. Item instructions carry over to future orders. You can quickly add the product to your shopping list right from the search page by pressing the + sign. Rescheduling a delivery. As a full-service shopper, you'll sign a contractor agreement and W-9 tax form. Replace items on website. Log in to help us get you to the right help quickly. is an easy way to view or buy them again. Log in to help us get you to the right help quickly. If there is a Buy 1 item-Get 1 Free offer, make sure that you have at least a quantity of two in the cart, and on final totaling, your total will change to reflect the price difference for the adjusted "Get 1 Free" portion. You'll see a dialog box display saying "Delivery (hourly time range). You can adjust charges on your EBT card up until youve received your order. Be on the lookout if they have to ask you for more information on these requests. Click or tap on . I prefer cash as Instacart can. You can add item instructions from your cart, on the checkout page, or even after you placed your order (but only before its been shopped). Include your email address to get a message when this question is answered. To move through, just tap the X button in the top right corner of this dialog box. Tap See Shopped Items to view items already found and changes like replacements and refunds. Once you favorite an item the button fills in green and says Favorited. To redeem a gift card through the Instacart website. wikiHow is where trusted research and expert knowledge come together. You can view your favorites under the Buy It Again category on a store's homepage. For best results, download the latest version of the Instacart. In general, our catalog doesnt include. Shoppers can pick and pay for the items at the grocery store then deliver it to your address. If something is off, you can tap the line on the screen and this will "drop down" to fix the problem or chose another method. If there is more than one store of that brand available in your Instacart city (Instacart Shoppers know these cities as "zones"), be careful not to place items in more than one cart at a time (especially if you aren't a Instacart Express customer yet)! If the item is EBT SNAP-eligible, you can change this charge to your EBT card after adding the item to your cart. Pickup Details: 1 . Turn on notifications to get alerts for all changes, including replacements and refunds. For steps on how to replace items in the Instacart app or on our website, go to, Adding instructions for specific items, replacements, or delivery, Equal to or less than the value of the original item, for EBT SNAP-eligible items after checkout in the, Enter the amount you want to charge to your EBT card. Once you favorite an item the button fills in green and says Favorited. % of people told us that this article helped them. for the item or something that the Shopper wouldn't expect to do. If your item preferences change, make sure to review your notes when ordering the same items in the future. Log in to help us get you to the right help quickly. In states where there's bottle recycling for a cost, Instacart may end up charging you for these bottles - but be careful as if you buy only one, Instacart may charge you for more than just that one bottle. Assuming there was no add on limit and I could add later, turns out there is. pardon the PUN). Tap the three horizontal lines in the top left-hand corner. warnings: Array: Any warnings associated with this request. Want to chat with your shopper? To create this article, volunteer authors worked to edit and improve it over time. Log in to help us get you to the right help quickly. Tap the Chat link at the top of the screen to let them know if you want to add items to your order or make other changes. By using our site, you agree to our. Use Instacart APIs to add Instacart capabilities to your branded ecommerce site. Add it to your cart by selecting. Check out this step-by-step guide to create your account and place your first order. Click Cart in the top right. Alcohol is not available at all retailers and markets, and we cannot fulfill special requests for alcohol items. When I try to add items its not giving me the option To add to my existing order. wikiHow is a wiki, similar to Wikipedia, which means that many of our articles are co-written by multiple authors.