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Jonathon is the tech guy behind CruiseportAdvisor.com. And its easy to email or leave copies of your itinerary and important information with friends and family. The bed can be converted upon request to 2 twins if full compliance is not needed. Fully Accessible Radar to precisely locate other vessels along our path. Requirements for your voyage may be found on Holland America Line's website or by calling your travel advisor, Holland America, or a visa advisory service. Staterooms VA8032, VA8031, VA6049, VA5140, VA5137, VA5054, VA5051, VA4132, VA4131, H4090, H4089, VA4052, VA4051 are ambulatory accessible. We operate a comprehensive nautical and engineering cadet program whereby young women and men who are enrolled in maritime colleges are able to spend over a year on our ships supplementing their classroom education with onboard training. Choose from two Internet packages based on browsing habits then use apps or sites in your Wi-Fi plan without worrying about minutes or megabytes. Started August 27, 2021, By When youre ready to return to the sea, our Worry-Free Promise Program gives full flexibility to change plans, protection before and during your journey, and peace of mind with enhanced health and safety protocols on board and on shore. Just make sure your phone is in airplane mode with the Wi-Fi turned on to avoid having the phone automatically switch to cell service. We also suggest that you consider placing articles in clear plastic bags inside your luggage to minimize handling by airport security screeners. (DH and I have been discussing our guesses on how the database for Navigator is structured. Our past promotions that offered these perks have been extremely popular, so we created a premium package that is available all the time and on nearly all our cruises.. A The email notification cannot be re-sent; however, reminder notices are scheduled to be sent at approximately 30 days and 14 days prior to departure for those guests who have not yet completed their Online Check-in. but wifi per stateroom and we can't connect at the same time. Changes to your already confirmed flights (change fees and differences in fare may apply), where in the original itinerary the port is located, visas and other legal documentation that may be required, application of the Passenger Services Act to the new itinerary, comparability of cost, flight connections, and travel time required (any unused value on the original air ticket will be used to offset the cost of the new air ticket), Passport, visa or permanent resident card, Credit card you wish to use for onboard purchases. River cruise lines typically offer free internet. Please keep this in mind when packing. Each year between 20-50 percent of international travelers, an estimated 10 million persons, develop diarrhea. A familiarization tour of the vessel upon arrival. It is prudent to photocopy the identification page of your passport and pack it separately, in case of loss or damage to the original. Guests are encouraged to obtain travel medical insurance prior to travel in order to be reimbursed for services rendered. Alcoholic drinks are included put to and including a cost of $11 per drink - max of 15 per day. If you have questions regarding tendering procedures while on board, please speak with the Guest Services Manager. Throughout your cruise vacation, you may enjoy delicious and innovative menus across a broad range of dining venues. We recommend submitting an SRI upon booking or a minimum of 45 days prior to departure. . Additional information concerning Customs matters will be provided during your cruise. We live in a digital age where social media is prevalent in many aspects of our lives. If necessary, the cost of hotel accommodations is not included in the air price. A parent or legal guardian MUST accompany all children under the age of 18 on all tours for safety and liability reasons. For detailed information on accessibility of shore excursions, we strongly recommend contacting our shore excursions reservations department well in advance of embarkation at 1-888-425-9376 (or locally at 206-626-7320). For the most accuracy onboard your ship, please complete the process at least 30 days prior to your departure. For frequently asked questions about cell phone service on board, please go to www.wmsatsea.com. Stay tuned for more info on when it will be installed on all ships in the fleet. Any amount in excess of this allowance will be not be allowed onboard. Internet and Wi-Fi: Although there are no onboard internet cafes, internet is available 24 hours on all Carnival ships. Virgin Voyages includes Basic Wi-Fi in all their cruises and not only is accessible throughout the ship, but its also accessible at the Beach Club in Bimini in the Bahamas! View all posts by . Hi-Fog systems in the Engine Room and Incinerators, Fuel System Shut-Off Valves in the Engine Control Room. With the changes we have made we aim to improve guests digital experiences compared to prior cruises aboard Holland America Line. Q How do I access my Express Docs? Orange is the color most associated with the Netherlands and the House of Orange, Hollands royal family. The "Have it All" fares will be available for booking on April 21, 2021. Our Signature package includes everything from our Quench Package along with your favorite premium beers, spirits, cocktails, and wines by the glass priced $11 and under. That being said, it is not the same on every ship, and the costs are specific to each cruise line, so dont make assumptions that just because you sail on one two years ago and want to pick a new line, the services may not be the same. Upon embarkation you will find a confirmation card in your stateroom or it will be noted in your ID guest card. The final amount billed may take up to 24-hours following disembarkation. 450 Third Ave. W Basic Wi-Fi is for those needing some basic email and messaging services for a more value-added cost. Please keep in mind to change your settings for your credit card to World prior to the start of your cruise, even if your cruise is within Europe. If you wanted to pay by the minute, that was still an option: -pay as you go, $.79/minute -200 minutes/$99 -400 minutes/$159 -600 minutes/$199 A: To many, the term Gala was either confusing or misleading, implying a specific type of dress (black tie or tuxedo) which has never been a requirement. A credit card is required for all inbound phone calls to a ship. ), taking into account all appropriate matters including, but not limited to, weather conditions, ship's location, weight of the guest or their mobility device, etc. Support: Should you need assistance with your flight selections or during your air travels, you may rely on our support to ensure worry-free travel. For a list of enhanced protocol sailings please download theEnhanced Protocols PDF. In limited situations (either on board or ashore), we may find it necessary to ask the individual to make alternative travel arrangements, such as if an individual with a disability is unable to satisfy certain specified safety and other criteria, even when provided with appropriate auxiliary aids and services. Therefore, we kindly ask you not to visit your stateroom until an announcement that the staterooms are ready has been made via the Public Address system. The bed can be converted upon request to 2 twins if full compliance is not needed. Holland America Line and its onboard staff are not able confirm flights from on board our vessels. Prescription medical marijuana is not allowed on board. On an Inside Passage cruise you will be traveling along the protected waterways of Southeast Alaska, also known as "the Panhandle." We are unable to allow guests using oxygen cylinders or undergoing hemo dialysis on sailings with enhanced protocols at this time. We recommend contacting one of these companies to confirm your arrangements as soon as possible in order to ensure the availability of your specific requests. Luggage tags are available from Holland America Line staff at the pier or at the port city airport. You will also be able to request tours on the ship at the shore excursion office. Be sure to bring your running or aerobics shoes, swimsuit and a cover-up (for lounging, if not for warming up). It is your sole responsibility to obtain and have available the proper travel documents necessary for your travel, including all associated costs related to obtaining your travel documents. Q Do the luggage tags need to be printed in color? Fees: Holland America has three wireless internet packages on offer. The green Print Board Pass button will be available only after the following: If the Print Boarding Pass button is green, but youre unable to print, try these solutions: Click once, pause, then click once more. Q Is there a deadline for completing the Online Check-in process and accessing my Express Docs? She is a self-confessed thrill seeker, obsessive planner, and over-packer. Any changes will result in the cancellation of the entire air booking. You can still use your mobile devices on a cruise ship by purchasing a WiFi plan from the cruise line. Pricing is not yet available at the time of this posting. Holland America Line is hosting the Orange Party on board each of our ships on one evening every cruise. A It is a requirement that each guest complete the Online Check-in process and review the cruise contract to access his or her Express Docs. May not allow for audio/video calling and streaming. Your itinerary may include ports of call that have very specific and strict requirements that need to be met prior to your service animal being allowed off of the ship. Cash is not accepted for individual transactions, e.g. These rooms provide a shower with grab bars, accessible shower controls, and hand held shower head. To order Greenhouse Spa products online, visit www.timetospa.com. Is it good enough to stream netflix? This comes to $51.69 per day and a total of $723.70 for 2 people on a 7 day cruise. Holland America Line has been exploring the world since 1873 and was the first cruise line to offer adventures to Alaska and the Yukon more than 70 years ago. Each participant also receives a Club Hal t-shirt. Fully Accessible So, we explain everything you need to know about cruise ship internet and WiFi, as well as the costs and plans available for each cruise line. Guests may buy stamps in port or purchase them with U.S. cash from the Front Office. Dresses, skirts, and slacks are all acceptable. Prior to boarding, you will pass through a security checkpoint. You may review your air itinerary by logging into My Account or Manage My Bookings at www.hollandamerica.com. Stateroom kits that include a visual and tactile alert for someone knocking at the door, the phone ringing, or an alarm. A Once Online Checkin is complete, the booking is paid in full, and the cruise is approximately 45 days prior to departure, you may access your Express Docs online 24/7. Visit Holland America All 52 Promo Code 17 Deal 35 Free Shipping Apply all Holland America codes at checkout in one click. This below is for the Premium Plan: Whether emailing friends or streaming a movie, enjoy truly premium, unlimited access throughout your voyageat a savings of at least 50% compared to the daily ratewith our Premium Internet Plan. With Flexible fares, you may change your flights without change fees at any time prior to your cruise final payment date. Click here for complete details on plans and full terms and conditions. The VOOM Surf Voyage Package on average starts at $15.99/day for one device and allows you to surf the web and send emails. Transfers are available to Flight Ease guests and to guests who have independent flight plans. Then select the two boxes that say Temporary Internet Files and Website Files, and the box next to cookies and website data. Next, you will be required to complete ship check-in formalities. The Premium plan is the most inclusive allowing for streaming and the use of apps like YouTube and Skype. Cash is accepted in our casinos. For your comfort and convenience we offer full laundry and dry cleaning service on each ship in the Holland America Line fleet. There are also three per day packages: Social at $14.99 per day, Surf at $24.99 per day, and Premium at $29.99 per day. A bit of confusion on the semantics. You may also receive arrival documentation from Immigration when arriving at the airport. Special needs participants who meet eligibility requirements and require one-on-one care must have a parent or guardian present. Our cruise Wi-Fi plans and internet packages allow you to stay connected at sea throughout your cruise vacation. Ground transfers may be purchased between select major airports and the ship and from ship to select major airports on the day of embarkation and disembarkation only, as well as airport to hotel and hotel to airport in Anchorage and Fairbanks. May 05, 2021 7 min read. Will I receive paper documents? Your luggage will follow normal processing and loading on to the ship from this point. For voyage that depart from and return to Australia and/or New Zealand, this policy applies to guests 18 years and older. The onset of TD usually occurs within the first week of travel but may occur at any time while traveling, and even after returning home. do a Zoom call, etc. In addition, we offer transfers between select city center locations and Holland America ships in Amsterdam, Barcelona, London, Rotterdam, Rome and Sydney, as well as between airport and hotel in Anchorage and Fairbanks. For the comfort of all of our guests, all staterooms (cabins), showrooms and most other indoor areas are designated non-smoking. Probably won't get the wifi package at all then. section of our FAQ. Imagine the smile caused by a bon voyage bouquet; the pleasure given with a "Well-Being" spa package or the appreciation felt for a prearranged romantic dinner for two at the Pinnacle Grill. Click the Advanced tab and tick the Show Develop Menu in Menu Bar check box to add the Develop button to the Apple menu. Keep these items close at hand in your purse or jacket pocket. All onboard Internet usage is subject to Holland America Line standard policies, which may limit browsing of some sites due to network security and bandwidth usage. (To remove only certain cookies, click the Details button, select the cookies you want to remove and click the Remove button. Oosterdam There may be a small white box containing a smaller red box that has an X in it. Subject to availability. Q How do I set up My Account with Holland America Line? The policy applies to all Holland America Line voyages. Except in those circumstances where your service animal has been denied disembarkation, you may not leave your service animal unattended on the vessel or in your stateroom at any time. One thing to consider is whether or not you really need the ship's internet. Access all the sites and apps* in the other two cruise WiFi plans, plus make audio and video calls. Disney Cruise Line Connect@Sea offers Disney Cruise Line guests WiFi packages based on usage. Fully Accessible Carnival Cruise Lines will be installing StarLink Satellite internet on their ships in 2023. The information provided on this site was correct at the time of publishing and is subject to change at any time. Seattle, Wash., April 15, 2021 For travelers who appreciate taking an inclusive vacation with extra amenities factored upfront into the price, Holland America Line is launching a new Have It All premium package that includes shore excursions, beverages, specialty dining and Wi-Fi in one base cruise fare. Each shore excursion will show a corresponding activity level icon; use the icons as a general guide to the level of activity involved. From what you and Bruce said, it appears the latter is the case. ), handling money and after using the restroom. Since arrival and departure times are subject to last minute changes by the airlines, we recommend that you call your airline(s) 24 hours before your initial flight departure to verify all flight numbers, departure and arrival times shown on your ticket and provide a telephone number contact. Has anyone used the premium package while in the Inside Passage to do a proctored self-COVID test? boasts three times faster connection to allow for streaming and video calling (where coverage allows). Hotel Packages Internet and Wi-Fi: All Holland America ships have internet cafes. Parents and guardians are responsible for deciding whether or not minors under age 16 are allowed to go ashore without adult supervision. Always included . The packages exclude purchases made in the Mini Bar, Honor Bar, Chocolate Seduction,In-Room Dining, beverages purchased on Half Moon Cay and any self-service draft beer. Guests can also receive a discount when booking pre-cruise. Transfers operate on the day of embarkation and disembarkation only and are available to Flight Ease guests and to guests who have independent flight plans. Whether we are chronicling our travels, advertising our business interests, getting remote work taken care of, sharing vlogs, or engaging with friends and family few can go a day, much less extended time periods without Wi-Fi access or means of getting to their accounts. All arrangements for onboard gifts and spa treatments can easily be made online before the ship departs. Plan to be at the airline counter at least two hours before flight time for domestic flights and three (3) hours before flight time for international flights. A Word on the Holland America Have It All Package In 2021, Holland America Line rolled out its Have It All Package. For more information regarding passports and WHTI-compliant documents, please visit https://www.cbp.gov/travel/us-citizens/western-hemisphere-travel-initiative or call the National Passport Information Center toll free at 1-877-487-2778 or TDD/TYY at 1-888-874-7793. A separate email is sent for each booked guest. The most important determinant of risk is the traveler's destination. All onboard purchases and services are charged to your account by using your stateroom keycard. We recommend seasonal influenza vaccinations for all guests. Costa features a Data and Social package for their internet, with access available in all public areas and cabins throughout their ships. cat.dog, February 16, 2022 in Holland America Line. Possession of marijuana, even if by prescription, is a violation of US law, may be a violation of the laws of countries the ship may visit, and may result in referral to law enforcement authorities. make a person inadmissible to Canada, regardless of how long ago they occurred. The line offers a choice of packages, including social media only packages, starting at $12 per day. Should you need to cancel your reservation, your reduced deposit will be applicable to another Holland America Line cruise within the next four years. Local sales taxes are applied where required. They are required to check and re-check. The Classification Society carries out a full ship inspection once a year plus does additional surveys of important safety and other ship equipment on a set schedule that ensures this equipment is regularly examined and tested. More detailed information on NLV is available at the Centers for Disease Control website. Bathtub with separate accessible transfer shower: Suite SY8068 Royal Caribbean, however, is changing the at-sea connectivity game with a relatively affordable high-speed service that can support video and music streaming. Get Latest Up To 50% Off Coupon Expires 6-7-24 Get Deal 30% (Access the most popular social websites and applications. Infants must be at least 6 months of age at the time of embarkation in order to sail. Holland America Cruise Line features special pre-or post-hotel packages that allow you to extend your vacation in either your port of embarkation or debarkation. To obtain a license, they must have graduated from an accredited maritime college. Screen reader computer software in the Explorations Caf that allows guests to navigate the web by listening to the text. Please attach a tag to each piece of luggage you will be checking on the cruise. Shore excursion vouchers will be delivered to your stateroom on the day of embarkation. We remain optimistic that out approach on future sailings will become more flexible. Jacket and tie are appropriate for gentlemen, while ladies wear a cocktail dress or gown. These are usually either good for 24 hours or a certain number of minutes. Internet speeds can vary significantly from line to line and ship to ship, depending on factors such as location and available bandwidth. The additional charge for the three devices was $10/day. Listen to the menu and select the number that corresponds to the ship you are calling. Holland America Line Holland America Line Connect is the brands version of satellite internet at sea. Ambulatory Accessible Flight Ease is an air booking website similar to other automated sites but designed with your cruise vacation in mind. Please be assured this is for your safety. On days of sailing, Holland America representatives will be stationed in the airport baggage claim area or outside the customs area (depending on local customs regulations), to greet guests and assist those who are eligible to be transferred to the pier. Additionally, you can call the ship directly from the shore. Costs will vary based on ship, sailing and number of devices, but they do note that Wi-Fi packages are not available on ships sailing from the Galapagos. Thus, it may be necessary for Holland America Line to make alternate transportation arrangements such as a sedan vehicle. The Unlimited package costs $199 for a 6-9 day voyage and $299 for a 10-14 day voyage. Holland America Line welcomes all guests to explore our cruise vacation offerings. PLEASE NOTE: If you are not the parent or Legal Guardian of any minor child traveling with you, you must present an original letter signed by at least one of the child's parents. Should you need assistance in locating this information, please contact ourGuest Accessibility Department. Please note: No refund or allowance can be made to any guest who might, for any reason (including medical), cancel, deviate from, or otherwise not utilize all of the services scheduled to be provided by any excursion. Choose from more than 150 items, including a festive bottle of Champagne, specialty dinner, luxurious spa treatment, bouquet of flowers or an onboard credit. Cancellation fees apply to the entire cruise booking, including cruise fare, air add-ons, ground transfers, pre-cruise and post-cruise hotel and tour packages. I like to check my email every day or two and have always been able to do that for free in the ports; sometimes in the terminal. Or both occupants of the cabin can purchase a wifi account. Passport (recommended travel document) (valid for travel by air, land and sea), Passport Card (valid for land and sea border crossings only), U.S. or Canadian Issued Enhanced Driver's License (EDL) (valid for land and sea border crossings only, not valid on Yukon Land+Sea Journeys due to air travel included in the journey)*, Other documents approved by the Department of Homeland Security. A: A jacket and tie is the preferred attire in all fine dining restaurants on Dressy nights, though this is not required. A There are several benefits to having Express Docs: Q Are Express Docs available for all cruises? Guests who have committed or been convicted of a crime may not be allowed into Canada. All of our crew are appraised by a senior officer at the end of each sailing assignment. Holland America Line highly recommends that all guests carry a passport that is valid for at least six months beyond the completion date of your travel. But short of having DH log in with my Navigator credentials on his Navigator app, he could not get on. Tickets are nonrefundable. There are 3 packages - Social - which lets you get into facebook and a few other social media sites - it is very limited. If traveling outside of the Western Hemisphere, a passport is required for guests of any age. Additional cigars and cigarettes may be brought into the country, but they will be subject to duty and taxes. You may select to print up to 10 additional tags at a time. Cigar and pipe smoking is not allowed anywhere inside the ship; it is only permitted on the outside decks where smoking is otherwise allowed. These audits include both total ship and focused audits. Furthermore, you are strongly urged to seek advice from your primary care physician, the Department of Public Health, the World Health Organization (WHO) or the Centers for Disease Control (CDC) to identify any specific vaccination or health precautions required for each port of call on your itinerary. These rooms have 2 twin beds convertible to a queen-size bed unless otherwise noted below. FACs are nontransferable, and nonrefundable. What follows is a breakdown of the advertised services around Wi-Fi by the cruise line and previous cruiser insights on these services for many cruise lines sailing vacationers are considering. A Yes, check the 'All Guests' button, then click the 'Continue' button. Any associated costs related to or caused by an airline schedule change is the responsibility of the guest. Fees: There is a flat price with two packages: Surf starts at $12.99 per device per day with additional devices added at a discounted cost. Direct ship-to-shore telephones are provided in each guest stateroom. inclement weather or mountains). Choose from city tours, culinary explorations, shopping outings, outdoor expeditions, cultural activities and more. The Wireless Maritime Service system is available for use when the ship is in international waters. For more information, see Are Transfers Included. Jewish: A Sabbath Eve is held each week. Roaming charges apply. If desired, CPP may be purchased at time of deposit or at any time prior to the date on which cancellation fees begin to accrue. Kosher meals and a Health Conscious Dining option are also available. The satellite internet Browse (just surfing websites), or Browse & Stream (allows for streaming Netflix) packages on MSC Cruises offer the ability to bring your own devices for public area and caf spot coverage. Nieuw Amsterdam Get expert advice, insider tips and more. Birth certificates can be an original, photocopy or certified original. Although we endeavor to make sure these companies comply with legal requirements, we cannot guarantee that all are able to provide facilities that are accessible to individuals with disabilities. Share This allows you the same convenience of accessing your documents online as you have for cruise only bookings. For security reasons, the loading of luggage, which you checked in at the terminal, will not commence until 1:00 p.m. The weather here is temperate, with summertime highs usually between 50 and 60 degrees Fahrenheit, climbing occasionally into the 70s and 80s. For safety reasons, travel irons, steamers, and electric water heaters/kettles may not be used in your stateroom. Call 1-800-377-9383 to learn more about Holland America Line's beverage packages! Enjoy therapeutic water treatments as you steam in a thermal suite or bathe in herbs, all the while cruising to exotic destinations and enjoying the indulgences that are a signature feature of luxurious Holland America Line cruises. People who successfully complete their cadetship are offered positions as junior officers and, so long as they continue to demonstrate their proficiency and upgrade their licenses, promoted through the ranks. Package Details: For $54.95 per person, per day, Holland America 's Signature Beverage Package allows cruisers to indulge in a variety of wine, beer, spirits, cocktails (including non. * Prices are per person per day. Guests who are unable to care for their basic needs (e.g. In case of emergency, Holland America will assist in filling prescriptions. A general per-day internet usage rate of $29.99 is availble for sailings up to 12 days long. Started June 21, 2021, By Having such documentation on hand, even if not required, may facilitate entry or departure. Children 16 or older are also required to have a photo ID. QUICK. Holland America Line does not publish webcam information online. Pack enough medication. MS Nieuw Amsterdam cruises in the EeasternWestern Caribbean on 7-day roundtrips to St Thomas, San Juan, Cozumel, Grand Turk, Georgetown, Ocho Rios. Collect calls are not possible from the ship. For questions about your service or about billing, please contact your home network customer service. Or explore at your own pace, with a premium hotel as your home base. (Remember that checked baggage might not be accessible at all times.) NOTE: CPP Standard is available to all guests, regardless of residency. Do Not Sell or Share My Personal Information. (I logged in using my mariner number.). Depending on the ship and itinerary, multi-lingual staff may also be available to assist our guests. Almost all convictions (including DUI, DWI, reckless driving, negligent driving, misdemeanor drug possession, all felonies, domestic violence [assault IV], shoplifting, theft, etc.) These rooms provide wide interior & exterior doors, wheelchair access to both sides of the bed, and a roll-in shower with grab bars, shower seat, accessible shower controls, and hand held shower head. Agency fees of any nature are a matter to be decided on solely by the agency and guests. This should correct the problem. Taken from the HAL website. A You will receive any necessary luggage tags for your land tour while on your tour. They also feature onboard cafes where you may use their computers and other devices or bring your own and access the internet throughout their ships. Furthermore, every senior officer inspects their area of responsibility on a regular basis. a marriage license) with a valid driver's license (or other government issued photo ID) must be presented. Each ship is staffed with a professional Club Hal Director dedicated to making sure children have a great time. Learn more about family cruises with Holland America Line. For a full overview of all policies, see Worry-Free Promise details. Visa processing can vary by destination and submission location.