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I have installed Cisco AnyConnect and am trying to access my University VPN (remote-access). Click the Sharing tab. (invalid_anc23) endobj You might give that a try. Find answers to your questions by entering keywords or phrases in the Search bar above. 67 0 obj Step 7. If you are getting a prompt for login credentials that seems to indicate that you are communicating with the VPN head end device. 4. 48 0 obj endobj Use these resources to familiarize yourself with the community: The display of Helpful votes has changed click to read more! When I check the ASA logs, it reports that the username/password was incorrect. Current situation: Microsoft has known about this issue but haven't resolved it yet. 38 0 obj <>/Subtype/Link/C[0 0 1]/Border[0 0 0]/Rect[36 173.62 79.36 185.62]>> <>/Subtype/Link/C[0 0 1]/Border[0 0 0]/Rect[36 424.39 107.35 436.39]>> 02-07-2022 Step 3. I would look to AD to the additional details tab to see if their incorrect login attempts count increases, indicating they are typing the wrong password to begin with. 11:23 AM endstream (invalid_anc26) Click the Configuration tab. 58 0 obj <>/Subtype/Link/C[0 0 1]/Border[0 0 0]/Rect[36 441.28 71.34 453.28]>> version 4.7.0.3.0.52 is somehow working but getting "failed to load . These VPN accounts are linked to the user's AD accounts so when I reset the password to their AD accounts, the issue is resolved and they are finally able to log in with their AnyConnect client. endobj Apr 29, 2020 Select a "Logging Level" and click the View button.. Can I use Duo to protect ASA local account logins? A new connection attempt to the same or another secure gateway is needed, which requires re-authentication. xxx.yyy..com scheduler . endobj 41 0 obj 55 0 obj endobj If the user cannot connect with the AnyConnect VPN Client, the issue might be . <>>>/Annots[6 0 R 7 0 R 8 0 R 9 0 R 10 0 R 11 0 R 12 0 R 13 0 R 14 0 R 15 0 R 16 0 R 17 0 R 18 0 R 19 0 R 20 0 R 21 0 R 22 0 R 23 0 R 24 0 R 25 0 R 26 0 R 27 0 R 28 0 R 29 0 R 30 0 R 31 0 R 32 0 R 33 0 R 34 0 R 35 0 R 36 0 R 37 0 R 38 0 R 39 0 R 40 0 R 41 0 R 42 0 R 43 0 R 44 0 R]/Parent 45 0 R/MediaBox[0 0 595 842]>> In the left menu, click Remote Access VPN. On your computer, launch VPN - Cisco Anyconnect. Have 40 - 45 other Lenovo and Dell laptops working fine. Step 6. endobj Since my computer crashed, I have taken over my husband's Lenovo laptop. 13 0 obj Developer Forums. charles5261 Beginner Options 07-27-2021 05:03 AM I want to work remotely via WIFI connection with a Cisco AnyConnect VPN application. Flashback: March 3, 1971: Magnavox Licenses Home Video Games (Read more HERE.) AnyConect user initiates client connection towards ASA and depends on the group-url and group-alias configured, the connection lands on a specific tunnel-group (connection profile). But then Cisco says "login failed." Any guidance will be appreciated..where to start especially. I get as far as typing in my credentials and confirming the login in the authenticator app on my phone. On Agent 1 the script runs fine, however on Agent 2 it fails with the following error: "Logon failed, use ctrl+c to cancel basic credential prompt User credentials prompt cancelled this login screen does is causing Cisco VPN credentials entered The remote user will open a web browser, enters the IP address of the ASA and then it will . 64 0 obj endobj For one user, the password change worked. <>/Subtype/Link/C[0 0 1]/Border[0 0 0]/Rect[36 525.7 240.74 537.7]>> We fix it by setting the password in AD to exactly what it was and magically VPN connects. One user is getting "Login Failed" when trying to connect and I cannot find a way to get their password reset. endobj 9 0 obj Same here. This topic has been locked by an administrator and is no longer open for commenting. (invalid_anc15) 3 0 obj New here? 7 0 obj endobj Please provide a screenshot of the exact error. Thanks to the answers from Fitz_Hoo and ousecTic, I updated my Git install with the command provided by ousecTic, and the authentication process . endobj endobj 39 0 obj We found that if we uninstalled the AnyConnect client and then connected to the VPN head end device that it loaded and installed a fresh copy of the client and then the user was able to establish their VPN session. - edited 56 0 obj (invalid_anc36) Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. (invalid_anc9) I recently worked with a customer who was experiencing similar issues. On my macbook I get this all the time for me the VPN has never worked on Big Sur. If it worked before this user, log on as another user or local account and test - it should work still work. I have an active VPN license, and I use my own license. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. My company recently took over IT operations for another company. Note: Always save it as the .evt file format. <>/Subtype/Link/C[0 0 1]/Border[0 0 0]/Rect[36 559.47 194.04 571.47]>> In the message history it says "user credentials entered" and then "user credentials prompt cancelled." Users use CiscoAnyconnect for VPN and we need to be able to manage this system for them. From within the AnyConnect application you can click the "diagnostics" button to generate logs to aid troubleshoot, please do this and see if these indicate where the issue is. 4 0 obj Login failed. Customers Also Viewed These Support Documents. <>/Subtype/Link/C[0 0 1]/Border[0 0 0]/Rect[36 660.77 106.02 672.77]>> Did my authentication smart card expire, etc.? 01:12 PM Customers Also Viewed These Support Documents. 03-12-2019 15 0 obj Certificate Validation Failure. <>/Subtype/Link/C[0 0 1]/Border[0 0 0]/Rect[36 627 135.37 639]>> - edited endobj Find answers to your questions by entering keywords or phrases in the Search bar above. 09:32:16 Establishing VPN - Examining system 09:32:16 Establishing VPN - Activating VPN adapter 09:32:16 Establishing VPN - Configuring system 09:32:16 Establishing VPN 09:32:16 Connected to xxx.yyy..com. (invalid_anc16) Then navigate to AnyConnect Client Profile . Cisco AnyConnect VPN login failed - how to solve it? 80 0 obj <>/Subtype/Link/C[0 0 1]/Border[0 0 0]/Rect[36 258.04 79.36 270.04]>> <>/Subtype/Link/C[0 0 1]/Border[0 0 0]/Rect[36 643.89 110.69 655.89]>> On this page: Overview endobj 53 0 obj (invalid_anc3) The svc ask enable command prompts the remote user to download the client or go to the portal After logging in you can I'm a software developer contractor, and I've been given Cisco VPN access to a customer's network From there the CISCO AnyConnect Client will launch a dialog box Hello this is a powershell script "Cisco AnyConnect Auto Login" I have created to automatically connect and log me . xxx.yyy..com. The installation has failed user declined a certificate store provider prompt, such as one for a password or a permission request This post describes how to configure the Cisco ASA and AnyConnect VPN to use the Start-Before Logon (SBL) feature Cisco AnyConnect VPN 3 { Write-Warning "User cancelled the request for credentials { Write-Warning . I restarted my computer several times - nothing changed. Termination reason code 29 [Routing and Remote Access service is running] The Windows service "Routing and Remote Access" is incompatible with the Cisco AnyConnect VPN Client. New here? City of Scottsdale VPN For problems contact the I.T. After setting the firewall, it worked well on that day. (invalid_anc0) Cisco AnyConnect login fails even though I use the correct password and confirm login in the authenticator app Emilie Hgagard 1 May 9, 2022, 3:12 AM Since my computer crashed, I have taken over my husband's Lenovo laptop. Please help me somehow:((, What type of client are you using? <>/Subtype/Link/C[0 0 1]/Border[0 0 0]/Rect[36 390.63 120.68 402.63]>> Unless you installed the utility in a custom location, you'll find it in: C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client I realized I messed up when I went to rejoin the domain I use mobile hotspot it's not great but VPN connects. My experience that frequently symptoms like this are caused by some kind of authentication problem (usually some issue with your unique user account or with the authentication server). endobj Cisco AnyConnect is broken on Catalina. 09:32:16 Reconnecting to Find answers to your questions by entering keywords or phrases in the Search bar above. [2016-09-11 05:50:39] Contacting xxxxxxx. Cisco AnyConnectVPN VPN. I've been working remote for a couple years now with no significant issues. Figured it out.Syntax issues on login credentials.Feel dumb now! Yes, I am just a peon and not an admin of the Remote Access VPN solution. May I have more clarification about what is meant by a 'certificate'? what device you using on the head end? We have access to their servers and domain controllers. endobj Select a different device to receive the push notification or choose a different authentication method. https:/ Opens a new window/community.cisco.com/t5/vpn/how-to-read-dart-logs-for-anyconnect-troubleshooting/td-p/3359204, Grabbed the laptop brought it to my shop and it connects solid with no issues. Clear the Allow other network users to connect through this computer's Internet connection check box. endobj 02-07-2022 <> 1:01:35 PM Contacting [Redacted by me for this post].1:01:35 PM No valid certificates available for authentication.1:01:50 PM User credentials entered.1:01:52 PM User credentials prompt cancelled.1:01:52 PM Ready to connect. 5 Helpful Share Reply mattclemmdrumm Beginner In response to Rob Ingram Options If this is a persistent problem, my suggestion would be to open a Cisco TAC case if you have the contract. Find answers to your questions by entering keywords or phrases in the Search bar above. Every morning, I connect to Cisco Anyconnect Secure Mobility Client via the use of an authentication card (I just punch in my date of birth and receive a custom password). Right click the top result, and select Run as Administrator. After Network Access Manager is installed, Windows (Vista and later) requires you to enter credentials twice to establish a remote desktop connection. <>/Subtype/Link/C[0 0 1]/Border[0 0 0]/Rect[36 207.39 89.36 219.39]>> Look at the event log and filter by "AnyConnect authentication failures" and try testing with different username and password or try updating your credentials. So we probably can take any IP connectivity issues away as possible causes of the problem. 23 0 obj They may have an older version of AnyConnect that does not support Windows 10. endobj (invalid_anc13) If you have dozens of other systems and users successfully connecting, the problem is most likely at the user's location, like with "hidden" firewall settings on their local router. What are some of the best ones? 32 0 obj Log analysis on the remote end will tell you why it failed. . endobj endobj 49 0 obj Absolutely! FYI The laptop in question was working fine before deployment to user. After setting the firewall, it worked well on that day. endobj --> Launch Cisco AnyConnect and login to it with the new password. 33 0 obj <>/Subtype/Link/C[0 0 1]/Border[0 0 0]/Rect[36 491.93 223.4 503.93]>> <>/Subtype/Link/C[0 0 1]/Border[0 0 0]/Rect[36 274.92 310.37 286.92]>> endobj (invalid_anc21) [2016-09-11 05:50:39] Please enter your username and password. Please note that the username field is always default populated by what my username is, so I only ever have to type in my password (smart card).What exactly does this mean? To protect users local to the . 42 0 obj 47 0 obj endobj 1. What type of authentication are you using? 59 0 obj (invalid_anc30) Click OK. Reinstall Cisco AnyConnect. And what are the pros and cons vs cloud based. --> Unlock it with the new password The above steps don't work anymore, when they try to unlock it, it says " Username or password incorrect" The asset is still in AD and not in in Disabled OU. One day the login succeeds and the next day it fails. I added a "LocalAdmin" -- but didn't set the type to admin. endobj 71 0 obj Look for Shared in the Status column and right-click that connection and click Properties. 09:31:31 Ready to connect. 62 0 obj When I check the ASA logs, it reports that the username/password was incorrect. Customers Also Viewed These Support Documents. --> Hit Ctrl + Alt + Del and lock the laptop. endobj 40 0 obj (invalid_anc25) You have more information to provide your IT support, see what they sayyou may have to go to site in order to renew the certificate. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. endobj 09:31:52 User accepted banner. <>/Subtype/Link/C[0 0 1]/Border[0 0 0]/Rect[36 356.86 89.36 368.86]>> Verify that "UNCW VPN" is selected in the dropdown menu, and then click "Connect." You will be prompted to enter your UNCW account credentials. endobj endobj A while ago, we started to look at whether AnyConnect could be used to deliver payloads during red team engagements and having used the technique . If your ASA does not require certificate-based authentication: user credentials entered anyconnect. 76 0 obj You need to hear this. In the search field, type in Command Prompt, or just CMD. But there are possibly other issues that they might troubleshoot. <>/Subtype/Link/C[0 0 1]/Border[0 0 0]/Rect[36 57.91 79.36 69.91]>> endobj endobj Users use CiscoAnyconnect for VPN and we need to be able to manage this system for them. Since MobileMe initiates when the computer boots, it always grabs the utun0 interface first, causing Cisco AnyConnect to fail. 81 0 obj endobj (invalid_anc18) Try another internet connection or a laptop that is not locked down. It worked properly from Dublin, now from Budapest it does not work. If you are getting a prompt for login credentials that seems to indicate that you are communicating with the VPN head end device. What authentication is used - just username and password? Hopefully someone has had a similar experience that can shed some light. <>/Subtype/Link/C[0 0 1]/Border[0 0 0]/Rect[36 41.03 329.29 53.03]>> Log in to your Cisco Adaptive Security Device Manager (ASDM). Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. endobj Submit Search . You should send these to whoever supports your VPN. (invalid_anc28) 09:31:49 User credentials entered. 78 0 obj Throws up "The VPN client was unable to successfully verify the IP forwarding table modifications. This is happening daily for the past week. 68 0 obj I am a starter of VPN stuff. endobj <>/Subtype/Link/C[0 0 1]/Border[0 0 0]/Rect[36 74.8 359.35 86.8]>> I thought perhaps the end user didn't have their password correct, but then I had the issue as did my co-workers. Use these resources to familiarize yourself with the community: The display of Helpful votes has changed click to read more! Cisco AnyConnect Secure Mobility Client Administrator Guide, Release 4.1 . My co-worker backed up and then powered off the ASA and when he brought it back up, we could log on. 44 0 obj The Cisco AnyConnect VPN Client log from the Windows Event Viewer of the client PC: Choose Start > Run. 11 0 obj (invalid_anc27) It happened sporadically in the past but seems to be increasing in regularity. endobj <>/Subtype/Link/C[0 0 1]/Border[0 0 0]/Rect[36 323.09 548 335.09]>> 27827 (Non-City users should contact the I.T. Bonus Flashback: March 3, 1969: Apollo 9 launched (Read more HERE.) You definitely need to identify first if this is authenticating with the local database of the ASA or a remote server. I had to remove the machine from the domain Before doing that . 54 0 obj 10 0 obj %PDF-1.4 09:31:52 Establishing VPN - Initiating connection 09:31:53 Establishing VPN session 09:31:53 Establishing VPN - Examining system 09:31:53 Establishing VPN - Activating VPN adapter 09:31:53 Establishing VPN - Configuring system 09:31:54 Establishing VPN 09:31:54 Connected to com.cisco.anyconnect.nam.api ". We have next to no documentation to go off of. Here is a copy/paste of the message log:12:57:59 PM Ready to connect. <>/Subtype/Link/C[0 0 1]/Border[0 0 0]/Rect[36 156.73 544.85 168.73]>> endobj (invalid_anc10) 25 0 obj Is there a way i can do that please help. . I have absolutely no idea of what else to do. We have also had this exact same problem. I asked if anything happened or they noticed anything..no! <>/Subtype/Link/C[0 0 1]/Border[0 0 0]/Rect[36 224.27 89.36 236.27]>> They don't change their passwords and we don't have a password expiration policy. Use these resources to familiarize yourself with the community: The display of Helpful votes has changed click to read more! <> I have a strange issue with anyconnect Description AnyConnect failed to import the just-enrolled certificate Invalid user credentials Solution: Confirm user credentials are correct Installing the Cisco AnyConnect Client credentials to Too prompt to change password security VPN login failes VPN from Anyconnect to VPN client did not to ASA5510 . Find answers to your questions by entering keywords or phrases in the Search bar above. <>/Subtype/Link/C[0 0 1]/Border[0 0 0]/Rect[36 407.51 153.4 419.51]>> Asks for username and password and stores them as variables. Are you connect to the NHS network? It is being investigated by Microsoft currently. AnyConnect "Login Failed" LicenseSyscom Beginner 04-03-2020 02:20 PM A lot of users recently have been reporting "Login Failed" error with no details when they try to connect with their AnyConnect client. Not very sure about whther it is a router or ASA Maybe I can check it somewhere in the properties (it is my organization server so I am not currently aware of all those server properties). Thanks . and was challenged. xxx.yyy..com. 37 0 obj Work laptops not suitable for DevNet / DCloud labs. <>/Subtype/Link/C[0 0 1]/Border[0 0 0]/Rect[36 475.05 211.4 487.05]>> Use these resources to familiarize yourself with the community: The display of Helpful votes has changed click to read more! 34 0 obj <>/Subtype/Link/C[0 0 1]/Border[0 0 0]/Rect[36 458.16 270.08 470.16]>> 11:04 AM 9:30:46 PM Contacting unibn-vpn.9:30:52 PM User credentials entered.9:30:55 PM User credentials prompt cancelled.9:30:55 PM Ready to connect.9:34:37 PM Contacting unibn-vpn.9:34:41 PM User credentials entered.9:34:43 PM User credentials prompt cancelled.9:34:43 PM Ready to connect.9:38:38 PM Contacting unibn-vpn. I did this hundreds of times and everything was ok. (invalid_anc14) I recently worked with a customer who was experiencing similar issues. Like Radius or AD ? Sorryif my post is not so clear. Certificates are usually issued per user, so this certificate uniquely identifies you when connecting to the VPN. Is this an issue with a server? Share Improve this answer Follow edited Jan 1, 2015 at 0:02 answered Aug 22, 2014 at 22:33 Open File Explorer and navigate to the location where you installed the Cisco AnyCOnnect Mobility Client folder. endobj 36 0 obj 09:57 AM AnyConnect was not able to establish a connection to the specified. When I go to type in the password given from the authentication card, the login simply fails now. Workaround: In order to use AnyConnect for the purposes connecting to theUniversity VPN, you must turn off Back to my Mac before you connect to the VPN. What can be an issue? endobj What can I do? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Your browser will remember your last-used authentication method in the future unless you are using an incognito window, clear your cache and cookies, or log in using another browser or device. 50 0 obj You could also look at security logs on your domain controller for event ID 4625 so see if there are also any incorrect login attempts by that user. Welcome to the Snap! Solved: I am using a MacBook Pro and Cisco's AnyConnect VPN v3 Largest Companies In The World By Market Cap", VPN Client, Release 5 [2014-10-23 13:23:55] User credentials prompt cancelled The svc ask enable command prompts the remote user to download the client or go to the portal . endobj A possible workaround is to disable captive portal detection under the AnyConnect client preferences. Select SAML, as shown in the image. 63 0 obj endobj 09:31:49 Please respond to banner. Cisco Community Technology and Support Developer Hub Developer DevNet Site DevNet Sandbox User credentials prompt cancelled 18506 0 1 User credentials prompt cancelled janicevincent7177 Beginner Options 07-07-2019 04:00 AM Please excuse my ignorance around any IT subject. . <>/Subtype/Link/C[0 0 1]/Border[0 0 0]/Rect[36 108.57 492.52 120.57]>> (AnyConnect or Ipsec client). 6 0 obj Search: Cisco Anyconnect Login Failed User Credentials Prompt Cancelled 35 0 obj After you submit your login information, you'll see the Duo Prompt, where you can choose from your available authentication methods to complete your login. <>/Subtype/Link/C[0 0 1]/Border[0 0 0]/Rect[36 373.74 356.82 385.74]>> 27 0 obj Step 5. 69 0 obj (invalid_anc19) Basically, when I click that initial "Connect" button, it says "VPN: contacting [Redacted]" then "VPN: No valid certificates available for authentication" and then the username/password field window opens for me to login. I've restarted my laptop several times and even disabled my firewall (Windows Defender). Failed Connection/Lack of Credentials (Load Balancers) Problem The connection fails due to lack of credentials. We've seen this problem too and it's not users entering the wrong password. I decided to let MS install the 22H2 build. @mattclemmdrumm it's possible the certificate has expired, as certificates have a lifetime 1-5 years. Amazon Cisco Anyconnect The secure gateway has rejected the connection attempt. After that, I can't connect to my university anymore.like this: 0:16:40 Contacting home-rz (IPsec) IPv4.0:16:47 User credentials entered.0:16:49 User credentials prompt cancelled.0:16:49 Ready to connect.0:16:49 Disconnect in progress, please wait0:16:49 Ready to connect. endobj Step 4. Use just a user name and password. xxx.yyy..com 09:32:09 Establishing VPN - Examining system 09:32:14 Establishing VPN - Activating VPN adapter 09:32:15 Establishing VPN - Configuring system 09:32:15 Establishing VPN 09:32:15 Connected to <>/Subtype/Link/C[0 0 1]/Border[0 0 0]/Rect[36 610.12 168.72 622.12]>> using their cellular data as a hotspot). Security Office at 480-312-2712) 0 Helpful Share Reply mkoneya Beginner In response to Marvin Rhoads Options 04-07-2017 03:41 PM Marvin, Support Desk at ext. <>/Subtype/Link/C[0 0 1]/Border[0 0 0]/Rect[36 142.33 123.37 154.33]>> 24 0 obj We have users that need remote access, please help. 14 0 obj <>stream I want to connect to my workplace via VPN on my laptop. I tried various combinations, using the PAT, as mentioned in the GitHub documentation, and the actual password, but every time I received: Logon failed, use ctrl+c to cancel basic credential prompt. New here? 02-07-2022 Customers Also Viewed These Support Documents. cisco anyconnect login failed user credentials prompt cancelled Cancel. 65 0 obj We also use our AD username/passwords for AnyConnect. <>/Subtype/Link/C[0 0 1]/Border[0 0 0]/Rect[36 289.32 513.79 301.32]>> I can see in VPN Cisco Anyconnect message history such things: [2016-09-11 05:50:13] Ready to connect. 07-31-2021 endobj Only Error Message I receive is "Login Error".My Logindata is correct and several of mycolleagues have the same issue.How do we fix it?Message history below. I have installed Cisco AnyConnect and am trying to access my University VPN (remote-access). endobj Enter your UNCW username (without "@uncw.edu"). After LastPass's breaches, my boss is looking into trying an on-prem password manager. 1 0 obj (invalid_anc4) ASA? My Network status is connected, but when I try to use to login to VPN, it says VPN Login failed. 11:09 AM. endobj 05:03 AM. (invalid_anc6) I have this issue with my own account right now - it is prooving troublesome as there doesn't appear to be any consistant cause for the disconnect between AD and anyconnect's behaviour. endobj (invalid_anc31) 12 0 obj when i ask my admin to unblock got error "too many attempt". So I suggest that you contact who ever provides corporate support for VPN and request their assistance. 5 0 obj endobj based on this information - something is wrong on the head end RAS side., your authentication source is not reachable, or the password expired. 60 0 obj endobj or also certificates? 30 0 obj 01:13 PM, Hope this is Cisco AnyConnect VPN (not sure what version client). I'm pretty upset that I can't get any work done and that there's zero hope of solving my issue. endobj Have a newer Lenovo Thinkpad with Cisco Anyconnect client with the symptom as stated above in Topic title. [2016-09-11 05:51:05] User credentials entered. For another, it did not. I am AnyConnect client. I have already changed the firewall settings so that Cisco is allowed through, and I have tried using my mobile connection with the same result.. Solution Disable the RRAS service. Authentication server is down or not responding. but i recently key in one time and i very sure that my password was correct. I wanted to know if i can remote access this machine and switch between os or while rebooting the system I can select the specific os. Login failed . Method 2 : Step-by-Step to fix Cisco Anyconnet VPN Authentication. Any recommendation on where to start looking ? I installed anyconnecta few days ago. how to solve this issue ya ?my VPN keep login failed. (invalid_anc20) I would enter my credentials and succesfully conncet to my server. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Wrong username/password combination. (invalid_anc17) The Cisco AnyConnect client has received a fair amount of scrutiny from the security community over the years, with a particular focus on leveraging the vpnagent.exe service for privilege escalation. Any guidance will be appreciated.where to start especially. A Microsoft app that connects remotely to computers and to virtual apps and desktops. <>/Subtype/Link/C[0 0 1]/Border[0 0 0]/Rect[36 241.15 392.16 253.15]>> Customers Also Viewed These Support Documents. Have tried other users that work on other laptops but get the same result. 18 0 obj endobj endobj On Agent 1 the script runs fine, however on Agent 2 it fails with the following error: "Logon failed, use ctrl+c to cancel basic credential prompt The svc ask enable command prompts the remote user to download the client or go to the portal Deploy Cisco AnyConnect with the NAM module Specifies the method by which failed servers are reactivated . <>/Subtype/Link/C[0 0 1]/Border[0 0 0]/Rect[36 677.65 98.7 689.65]>> Use these resources to familiarize yourself with the community: The display of Helpful votes has changed click to read more! 51 0 obj One user is getting "Login Failed" when trying to connect and I cannot find a way to get their password reset. 11:25 AM. I will review as mentioned and report back. (invalid_anc2) The user must run logon scripts that execute from a network resource or need access to a network resource. Thanks Rob. If the user clicks cancel the script will stop but if they click ok or press enter the script will continue. 74 0 obj I would suggest that you need someone who has access to the VPN head end device to do some troubleshooting. Given the certificate issue, is there anything on my end that I can do to troubleshoot further?